HOME RESUME TECHNICAL SERVICES DRAGON'S FURY SERIES ABOUT JEFF HEAD CIVIC CONTACT

PERSONAL RESUME
(Last Update: June 2013)

SUMMARY OF ACCOMPLISHMENTS

I am a mature professional, experienced in large program management, consulting, and executive decision-making. I meet or beat budgetary and scheduling requirements, arrive at innovative solutions to complex problems while providing exemplary leadership to subordinates and co-workers. I am customer facing, and have an absolute commitment to work ethic and integrity. I am also very proficient as an individual contributor in high-level technical postions in any number of areas. Highlights of this over the past 35 years include:

 

Electronics Specialist/Application Manager, US Bureau of Reclamation, Snake River Area. For the last ten years I have worked as a Communcations, Instrumentation, and Electronics Specialist for the US Bureau of Reclamstion. I have been responsible for the development, procural, implementation and maintencance of electronic/technical equipment, and applications for large hyrdro-electric/irrigation diversion Dams in the Snake River Area. This has included direct, in-depth involvement in protective relays, communications schemes and equipment, security and surveillance systems, Supervisory Control and Data Acquisition (SCADA) Systems, and other metering and transducer systems.

 

Consultant, Xplore Technologies, Austin, TX. I acted as Director of Operations during the development of the GenSys II ruggedized portable computer. Responsibilities included developing customer support & product management functions, and implementing their corporate information system.

 

Sr. Manager, Micron Electronics, Nampa, ID. I managed the product development of Micron Electronic's most successful line of notebook computers, the TREK and TREK2 products. This included managing the corporate cross functional core team overseeing product development, maketing and support from inception to end of life. I was also responsible for developing a new vendor/supplier in the Republic of China and creating a Micron liaison team to work on location in Tawian.

 

Owner, Beaverhead Printing and Office Supply, Dillon, MT. I managed all aspects of the printing and office supply business including vendor/supplier relationships, pricing, employee considerations, marketing and advertising, all P&L responsibilities and the interface with our retail and business customers. I increased sales from $240K to $360K per year within 18 months while cutting overall costs. This was done by automating the printing operations with computer technology, including scan to plate, replacing darkroom with imaging software, automating the book keeping operations and implementing a LAN.

 

Director of Technical Services, Structural Dynamics Research Corporation, Milford, OH. I managed the corporate Technical Services Pperation and grew it consistent with the rapid growth of the corporation at the time. I implemented process improvement by developing new Customer Education, Technical Support, Consulting, and Call Center operations which resulted in service revenue growth of 250% while holding costs to a 25% growth. I personally desinged and managed the implementation of each of these organizations with the collaboration of the management team at the time. While at SDRC I received a Vice President's Award from Thiokol Corporation for implementing SDRC's CAE system following the Shuttle Challenger disaster.

 

Designer, Bechtel Power Corporation, Norwalk, CA. I designed pipe support structures for Nuclear Power Plants to nuclear code and regulation. I interfaced with metering and control instrumentation along the steam lines being supported at critical valve, reduction and other junctures. I was promoted to team leader for a group of engineers using the Intergraph IGDS system in the development of a Pipe Support Design Program internal to Bechtel. We completed the program within budget and on schedule and then implemented the new system, training the engineering staff in its use. I was assigned to implement this same program and our CAD progam to the BEchtel South Texas Nuclear Project in Houston, TX.

 

GOAL

To apply my extensive background in program management, services management, and product design to ensure your organization realizes its product or technical services goals and achieves its financial goals. This includes defining, establishing and managing organizations, products, or major programs, as well as the business plans to support them. I can perform in any individual or management role, including full P&L responsibilities

 

EXPERIENCE


19 Years: CONSULTANT/SR. MANAGER/PROGRAM MANAGER (1994 -Present)

US Bureau of Reclamation, Snake River Area, ID - Technical Application Manager for technical/electronics systems.
Micron Electronics, Nampa, ID - Sr. Manager, Portable Products, TREK line of portable computers
Mid-State Consultants, Nephi, UT - Bell Canada CAD Conversion Services project.
Independent Consultant, Emmett, ID
- AlphaTop Corporation, Taiwan, ROC - Portable laptop computer product development.
- Xplore Technologies, Austin, TX - Ruggedized potable computers and operations.
- DC Systems, Denton, TX - PC services/customer support.


11 Years: MANAGEMENT/SR.MANAGEMENT/TECHNICAL SERVICES (1983-1994)

SDRC, Milford, OH - Director, Corporate Technical Services, Training, Field Support
Valid Logic Systems, Dallas, TX - Director of Consulting Services and Major University program.
GE Calma, Milpitas, CA - National Manager, Customer Services for CAE/CAD field support and training.
Intergraph Corporation, Dallas, TX - Regional Applications Manager for pre-sales CAE/CAD support.
Motorola Mobile Products, Ft. Worth, TX - Manager CAE/CAD support (Computer Vision - CADDS).
Bechtel Power Corporation, Houston, TX - CAD/CAE Implementation Manager.


5 Years: DESIGNER, CAD/CAE (1979-1983)

Bechtel Power Corporation, Norwalk, CA - Nuclear pipe support design (Intergraph - IGDS)
Vought Aeronautics, Dallas, TX - Structural design department. (Computer Vision CADDS and manual)

 

EDUCATION

'74, '77-'79, '83 - BYU, Provo, UT. Design Technology - GPA 3.4 (Bachelor of Science Degree lacked 8 general ed hours of completion)

 

PAPERS PUBLISHED

1983 National Computer Graphics Association

“The Liaison Between Schools and Industry in CAD Education”

 

1983 National Computer Graphics Association

“Implementation Difficulties of Integrated Data Base Concepts in Plant Design”

 

1993 National Software Support Conference

“The Role of TQM in Support Operations”

 

1997 Automated Mapping/Facility Management International

“Cost Effective AM/FM/GIS CAD Conversions, On Time”

 

FOREIGN LANGUAGES

German, Read, Write and Speak.

Chinese - Mandarin, Limited Conversational Speak.

 

PERSONAL DATA

Born : June 19, 1956, Dallas, TX

Weight : 230 lb.

Height : 6’ 0”

Status : Married

Civic : The Boy Scouts of America, U.S. Naval Institute, Sons of the American Revolution


REFERENCES

 

Jeff Barrus Independent Consultant, Former VP of Design at Xplore

 

Mr. Barrus worked for me at SDRC as a manager, and I for him at Micron as a Sr. Manager and at Xplore Technologies as a consultant, where he was the Vice President of product development.

 

John Mostert Former President, Intergraph, Canada, Calgary, Alberta,

 

John Mostert is a dynamic individual who was much published in the 1980's regarding CAD/CAM and solids modeling. He was an executive at the Intergraph Corporation. He is now retired.

 

Max Raisor Former Associate Dean, College of Engineering, Brigham Young University

 

Max Raisor was an instructor at BYU who became Chairman of the Design Technology Department, and then the Associate Dean of the College of Engineering. He is now retired.


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FINE ALL-AMERICAN, LIBERTY ORIENTED BOOKS AUTHORED BY JEFF HEAD
Dragon's Fury

Dragon's Fury - World War Against America and the West
: Following great success in the War on Terror, politicians and analysts alike thought that future global conflict was impossible...but they were wrong. Journey into a possible future where Islamic terrorists sharpen their horrific skills & ally with Red China. In such a future, can the U.S. & western civilization survive?
Stand at Klamath Falls

The Stand at Klamatjh Falls
: How rural western farmers and their supporters stood up to entrenched environmentalism, activist judges, and agencies of the Federal Government in southwestern Oregon...and prevailed.

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